schedule express

Revolutionising Law Enforcement Scheduling with Schedule Express

Scheduling the workforce in law enforcement is a complex and time-consuming task.With its intuitive interface, advanced features, and customization options, Schedule Express is a valuable tool for optimising workforce management in law enforcement.

It goes beyond simply determining the number of officers needed for a shift; it involves ensuring support and coverage for special units as well. Additionally, the assignment of officers and agency personnel is governed by municipal rules and union agreements, adding another layer of complexity. Given these challenges, it’s no wonder that workforce management software is in high demand in the law enforcement community.

However, not all workforce management tools are created equal. Many are not purpose-built to meet the unique demands of law enforcement scheduling. This is where Schedule Express shines. Designed specifically for law enforcement agencies, Schedule Express is a comprehensive workforce management solution that addresses the specific needs and challenges of scheduling officers and non-sworn professionals.

Schedule Express
Schedule Express

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Public safety agencies face unique challenges when it comes to workforce management.  They require a system that can handle complex shift scheduling, account for unpredictable situations, and ensure compliance with regulations. Schedule Express emerges as a powerful solution, designed specifically for the needs of law enforcement, fire departments, and emergency medical services.

Automating Complexities

Schedule Express tackles the time-consuming and error-prone task of manual scheduling.  Its core functionality revolves around automation:

Cognitive Configurator Engine:

This intelligent engine streamlines schedule creation by considering factors like employee qualifications, availability, workload balance, and overtime regulations.

Automated Request Management:

Time-off requests, shift swaps, and training needs can be submitted electronically and processed automatically within the system, freeing up supervisors’ time.

Predictive Scheduling:

Schedule Express analyses historical data and upcoming events to anticipate staffing requirements. This proactive approach ensures adequate coverage during peak periods.

These features translate to significant efficiency gains.  Supervisors can create compliant schedules faster, while employees have a transparent and self-service platform to manage their schedules.

Benefits Beyond Efficiency

The advantages of Schedule Express extend beyond streamlining workflows.

Improved Employee Morale:

A predictable and fair scheduling process fosters a sense of control and satisfaction among employees.

Cost Savings:

Reduced overtime, minimised scheduling errors, and improved resource allocation lead to significant cost reductions.

Enhanced Decision-Making:

Robust reporting tools provide valuable insights into staffing patterns, overtime usage, and compliance adherence. This data allows for data-driven decision making related to workforce management strategies.

By addressing these critical aspects, Schedule Express empowers public safety agencies to operate at their full potential.

Unveiling the Power of Schedule Express

Let’s delve deeper into some key features that solidify Schedule Express as a leader in public safety workforce management solutions:

Cloud-Based Accessibility:

Schedule Express is a Software-as-a-Service (SaaS) solution, eliminating the need for expensive hardware installations.

Authorised users can access the platform securely from any device with an internet connection.

Unparalleled Security:

Data security is paramount for public safety agencies. Schedule Express prioritises user information by running on the Amazon Web Services (AWS) cloud platform with robust encryption and two-factor authentication protocols.

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schedule express

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Real-Time Information:

Schedule Express provides a real-time view of staffing availability, allowing for adjustments to be made as needed.  This is crucial for responding to emergencies or unexpected events.

These features combine to create a reliable and adaptable system that can adapt to the dynamic nature of public safety work.

The Future of Public Safety Scheduling

Schedule Express is constantly evolving to meet the changing needs of public safety agencies. Here’s a glimpse into what the future holds:

Advanced Analytics:

Expect even more sophisticated reporting and analytics capabilities, empowering agencies to optimise staffing for specific crime trends or predict peak call volumes.

Mobile Integration:

Mobile app integration will likely become more prominent, allowing for on-the-go access to schedules, shift swaps, and communication with colleagues.

AI-Powered Optimization: 

Artificial intelligence (AI) has the potential to further automate scheduling tasks and provide real-time recommendations for optimising staffing based on real-time data.

As technology continues to develop, Schedule Express is poised to remain at the forefront, providing public safety agencies with the tools they need to streamline operations, improve efficiency, and ultimately, enhance public safety.

The Problem

The problem with personnel scheduling in law enforcement agencies is multifaceted and deeply rooted in outdated practices and limited resources. Despite the technological savvy of police officers, many agencies struggle to adopt modern workforce management solutions due to budget constraints set by local politicians. Consequently, antiquated methods such as pen-and-paper or Excel spreadsheets persist, resulting in inefficient scheduling processes.

These outdated methods come at a high cost to law enforcement agencies. Firstly, they lead to lost productivity among skilled leaders who are tasked primarily with scheduling duties instead of focusing on essential operational tasks. Secondly, they waste valuable time as personnel manually perform scheduling tasks instead of being deployed on patrol or investigations.

Additionally, these inefficient practices incur significant financial costs, both in terms of lost labour hours and missed opportunities for resource optimization.

Overall, the reliance on outdated scheduling methods represents a substantial drain on agency resources, hindering operational effectiveness and limiting the ability to adapt to changing demands. Recognizing and addressing these challenges is essential for law enforcement agencies to optimise their workforce management practices and improve overall efficiency.

This is where dedicated solutions like Schedule Express can make a significant difference by streamlining scheduling processes and maximising resource utilisation.

The Solution

Schedule Express is a cloud-based software solution designed to streamline law enforcement scheduling. Developed by former first responders, it offers a wide range of features tailored to meet the unique needs of law enforcement agencies. From workflow automation to real-time notifications, Schedule Express simplifies the scheduling process and ensures compliance with agency rules and regulations.

Customised Solution for Law Enforcement Agencies

Law enforcement agencies require a workforce management solution tailored to their unique needs. Schedule Express is designed by first responders for first responders, ensuring it meets the specific requirements of law enforcement operations.

Feature-Rich and Efficient

Schedule Express is a cloud-based SaaS solution equipped with advanced features to streamline scheduling processes. It offers workflow automation, real-time notifications, and accessibility from any location, ensuring officers stay informed and up-to-date with their schedules. The user-friendly interface is specifically designed for law enforcement personnel, enhancing usability and efficiency.

Compliance and Adaptability

One of the key strengths of Schedule Express is its ability to adhere to agency rules and regulations. It can be customized to comply with collective bargaining agreements and local staffing regulations, ensuring accurate scheduling and staffing level management. Moreover, Schedule Express alerts administrators to staffing shortages, enabling proactive decision-making.

Advanced Analytics and Reporting

Schedule Express provides administrators and commanders with powerful analytical tools to extract actionable insights from scheduling data. Users can analyze overtime requirements, shift coverage, and other critical metrics to optimize resource allocation and operational efficiency.

Robust Security Measures

Security is a top priority for law enforcement agencies, and Schedule Express offers state-of-the-art protection for sensitive data. Built on the Amazon Web Services EC2 Cloud platform, Schedule Express employs full two-factor authentication and high-level encryption to safeguard user information and ensure data integrity.

Streamlined Shift Bidding Process

Shift bidding is a complex and time-consuming task for police scheduling administrators. Schedule Express simplifies this process with pooled shift bidding functionality. It allows administrators to announce shift bids to all officers simultaneously, automate assignment tasks, and streamline decision-making. As a result, agencies can significantly reduce the time and manpower required for shift bidding, reallocating resources to more critical operations.

Enhanced Efficiency

The implementation of Schedule Express has yielded tangible benefits for law enforcement agencies. For example, a large agency previously assigned multiple personnel to manage shift bidding, resulting in months-long processes. With Schedule Express, the same task can now be completed by a single lieutenant in a matter of weeks, representing a significant improvement in efficiency and resource utilisation.

Schedule Express offers law enforcement agencies a comprehensive workforce management solution that addresses their specific needs. With its feature-rich functionality, compliance capabilities, advanced analytics, and streamlined processes, Schedule Express empowers agencies to optimise scheduling operations and enhance overall efficiency.

Case Study

Schedule Express has been successfully implemented in various law enforcement agencies across the United States, demonstrating its effectiveness in optimizing workforce management processes. One notable case study is the Blaine Police Department in Minnesota.

Blaine PD, located in the Minneapolis-St. Paul metropolitan area, serves a population of approximately 65,000 residents with a police force of 71 sworn officers. Seeking to improve efficiency and streamline scheduling operations, the department opted to contract with Schedule Express for its workforce management needs in late 2019.

Upon implementation, Schedule Express replaced and consolidated three separate and unsynchronized products into a single, integrated solution. According to Captain Mark Boerboom, this transition resulted in significant time and labor savings for the agency. Boerboom estimates that Schedule Express saves Blaine PD approximately 1,882 hours of administrative labor annually, equating to a return-on-investment value exceeding $62,000.

Beyond the tangible cost savings, the implementation of Schedule Express has had a profound impact on operational dynamics within the department. With scheduling processes streamlined and automated, supervisors previously burdened with administrative tasks now have more time to devote to leadership responsibilities in the field. This shift has facilitated greater engagement and oversight, allowing supervisors to effectively lead and support their officers in serving the community.

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schedule express

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The success of Schedule Express at Blaine PD serves as a testament to its ability to drive operational efficiency and enhance productivity within law enforcement agencies of varying sizes and jurisdictions.

As more agencies recognize the benefits of purpose-built workforce management solutions like Schedule Express, the potential for optimising law enforcement operations continues to grow.

Pricing, Setup, and Support

Schedule Express operates on a per-user pricing model, encompassing all personnel authorised to access the application, from patrol officers to command staff. Upon signing up, our dedicated team works closely with your agency to configure the system according to your unique requirements. This personalised setup ensures that Schedule Express aligns seamlessly with your agency’s policies, procedures, and collective bargaining agreements.

In addition to initial setup, comprehensive training is provided to equip your staff with the necessary skills to effectively utilize the platform. Our user-friendly interface facilitates quick adoption, empowering personnel at all levels to navigate scheduling tasks efficiently.

Furthermore, our commitment to customer support is unwavering. Our dedicated support team is available 24/7, 365 days a year, ensuring that any inquiries or issues are promptly addressed.

Whether you require assistance with system configuration, troubleshooting, or general guidance, our knowledgeable support staff is always at your service.

As a Software as a Service (SaaS) solution, Schedule Express offers the added benefit of automatic updates delivered directly to our secure cloud environment. This ensures that your agency always has access to the latest features, enhancements, and security patches without any additional effort on your part.

Moreover, Schedule Express is designed with mobile accessibility in mind. Officers can conveniently view their personal schedules on any mobile device, enabling seamless access to critical information while on the go. This mobile functionality enhances operational flexibility and empowers personnel to stay informed and organized, regardless of their location.

With transparent pricing, comprehensive setup and training, round-the-clock support, and seamless mobile access, Schedule Express offers a comprehensive solution to streamline workforce management for law enforcement agencies.


In today’s fast-paced and demanding law enforcement environment, efficient scheduling is essential. Schedule Express offers a comprehensive solution to the challenges faced by law enforcement agencies, allowing them to optimise productivity, save time and resources, and focus on what matters most—keeping communities safe.